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RETURNS & REFUNDS

We're here to help.
While our meals are perishable and can't usually be returned, we'll do our best to make things right if something isn't as expected.

Last Updated: July 2026

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Returns & Refunds
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As our products are perishable food items, we are unable to accept returns once orders have been delivered.

If you receive:

  • Incorrect items

  • Damaged packaging

  • Missing products

  • Products that do not meet our quality standards

please contact us within 24 hours of receiving your order.

Where appropriate, we may offer:

  • Replacement products

  • Store credit

  • Refunds

Please include your order number together with photographs to help us investigate.

Customer satisfaction is important to us, and we'll always do our best to resolve genuine issues promptly.

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